The Paystub Portal on the DG ME platform provides Dollar General employees with easy and secure access to their pay information. This guide will help you navigate the portal, understand your pay stubs, and troubleshoot common issues.

Accessing the Paystub Portal

To access the Paystub Portal, follow these steps:

  1. Visit the official DGME login page.
  2. Enter your Employee ID and password.
  3. Click on the “Login” button to access your dashboard.
  4. Navigate to the “Paystub” section from the main menu.

Ensure you have a stable internet connection and use your correct login credentials to avoid access issues.

Viewing and Downloading Pay Stubs

Once logged in, you can view and download your pay stubs by following these steps:

  1. Go to the “Paystub” section on your dashboard.
  2. Select the pay period you want to view.
  3. Click on the pay stub to open it.
  4. To download, select the download icon and choose your preferred format (PDF or CSV).

Pay stubs can be saved to your device for future reference. Ensure you have a PDF reader installed to view the downloaded files.

Understanding Pay Stub Components

Your pay stub includes several sections that detail your earnings and deductions. Here’s a breakdown of the key components:

  • Earnings: This section shows your gross pay, including regular hours worked, overtime, and any bonuses.
  • Deductions: This includes federal and state taxes, Social Security, Medicare, and any voluntary deductions such as health insurance or retirement contributions.
  • Net Pay: The amount you take home after all deductions.

Common terms explained:

  • Gross Pay: Total earnings before deductions.
  • Net Pay: The amount received after all deductions.
  • YTD (Year-to-Date): Accumulated totals for earnings and deductions for the year.

Troubleshooting Pay Stub Access Issues

If you encounter issues accessing your pay stubs, consider these common problems and solutions:

  • Incorrect Credentials: Ensure you are using the correct Employee ID and password. Reset your password if necessary.
  • Browser Issues: Clear your browser cache or try accessing the portal using a different browser.
  • Portal Downtime: Occasionally, the portal may be down for maintenance. Try accessing it later.

If problems persist, contact DGME support for assistance.

Managing Direct Deposit Information

To update your direct deposit information:

  1. Log in to the DGME portal.
  2. Navigate to the “Payroll Management” section.
  3. Select “Direct Deposit” and enter your new bank account details.
  4. Confirm the changes and save.

Ensure that your bank details are accurate to avoid delays in receiving your pay. You may need to verify the changes through a confirmation process.

Viewing Historical Pay Stubs

To access your historical pay stubs:

  1. Go to the “Paystub” section on your dashboard.
  2. Use the date selector to choose the pay period you wish to view.
  3. Click on the pay stub to open it.

You can download these records in your preferred format for personal record-keeping.